Quality Assurance

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Strategy & Planning

I have developed and established quality assurance measures and testing standards for new applications, products, and enhancements to existing applications throughout their development/product lifecycles. I have prepared and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization.

Acquisition & Deployment

I have liaised with vendors and suppliers in assessing applications and/or systems under consideration for purchase. Analyzed documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.

Operational Management

I have conducted internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. I have created and executed test plans and scripts that determined optimal application performance according to specifications. I have verified and revised quality assurance standards as needed. I have ensured that testing activities allow applications to meet business requirements and systems goals, fulfil end-user requirements, and identify existing or potential issues. I have collaborated with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. I have made recommendations for improvement of applications to programmers and software developers or engineers. I have communicated test progress, test results, and other relevant information to project stakeholders and management. I have tested new softwares to ensure integration into company systems meets functional requirements, system compliance, and technical specifications. I have analysed formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. I have assisted in the development of change control processes, practices, and guidelines for new and existing technologies. I have participated in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications. I have cultivated and disseminated knowledge of quality assurance best practices.

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